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Forget about writing down notes during long calls with clients or partners. Forget about losing focus and missing important information. BlueVoice is the solution for all these problems.

Simply record the call with BlueVoice and reduce the redundancy of voice communication:

• Play the conversation for advanced comprehension
• Send the record via email to your client
• Keep track of new ideas on future projects.

Improve team collaboration by sharing call records and attached comments. All your team can access the relevant recordings from anywhere in the world via Web, without any further software installation.

Your activity is based on Microsoft CRM? We thought about that too! Just use BlueVoice CRM Connect to attach call recordings to your CRM Projects for even easier retrieval.

• Live call monitoring for supervisors
• Live annotation of interaction quality
• Easy retrieval and replay of the recordings
• High efficiency training based on real-case situations

• Analyze real customer reactions to planned approach
• Rephrase the questions for better understanding
• Eliminate distress factors
• Optimize the interaction and maximize the results

• Avoid misunderstandings by replaying conversations
• Ensure transparency of communications by sharing records with your clients
• Always know who told what to whom
• Protect long term relationships by objective mediation

Include your calls in the auditing process. BlueVoice offers quality recordings with full data logged and unique reference number attached.

Make sure your employees adhere to your internal standards of communication, understand correctly company policies and transmit a good image to the market.