BlueVoice solutions
BlueVoice is not only a very stable plug-and-play call logger, but also an enterprise-ready application deployable in various setups.
Colaboration
- Share recordings with your project team
- Attach call recordings to CRM projects
- Attach comments to recordings and share them with your colleagues
- Send emails with recordings directly from BlueVoice Web interface
- Integrate recording with your management applications
Mobility
- Stay connected to BlueVoice from anywhere in the world! All you need is a Web browser
- All recordings from desk phones and mobiles in one centralized interface
- Centralized recording list for multi-site offices and mobile teams
Management
Centralized multi-site approach for easy administration:
- users rights
- flexible recording for each line: global, selective, on demand
- archiving and backup
- storage management
Integration
- Different locations recorded in one centralized interface
- Integration with your global backup system
- SNMP, DHCP and FOC integration
- Full internal security and backup policy compliance
Multi-vendor support
BlueVoice is an open application and integrates support for 99% of PBX vendors proprietary protocols. One BlueVoice server can record from several different branded PBXs.
VoIP supported protocols: SIP, Cisco SCCP ("Skinny") and H.323, audio codecs G.711, G.722, G.726 and G.729 at 8 kbps.
Continuity and redundance
- Cloud recording for extended redundancy
- RAID 6 storage with HotSwap disks
- Dedicated partitions for calls and archives storage
- Redundant power sources
